By Bill McBeath, Kate Vitasek, Sree Hameed, and Mark Jones
on Jan 17, 2012
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Kate Vitasek's article on The Building Blocks of Successful Performance Management describes components to performance management beyond the traditional key financial performance indicators.
Bill McBeath's article, Achieving Peak Performance in Today's Value Chains describes how more outsourcing changes key performance drivers: people, power, processes, and policies.
The Next Phase of Supplier Performance Management in the Retail Industry, by Mark Jones, shows suppliers how to deal with retailers' increasing use of vendor scorecards to manage, reward, and punish suppliers.
In Assessing Supply Chain Performance: Time for a Fresh Perspective?, Sree Hameed discusses leading vs. lagging indicators and focus on supply chain capabilities, to managing future variability and uncertainty.
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