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2002 Survey of Retail Information Technology for Chain Store Age magazine... (more information)
by Deloitte Consulting
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This survey covers an extremely sticky issue in Retail and Apparelラcharge backs! The Chargebacks and Deduction Survey is provided by the AAFA (Apparel and Footwear Association.)... (more information)
by American Apparel & Footwear Association
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In the past, the majority of fixed RFID readers were either your standard issue 4-port "one-size-fits-all" readers or, at the other end of the spectrum, customized for a very specific application such... (more information)
by By Bill McBeath
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Mercedes Benz USA (MBUSA) just announced that 2004 was its best performing year in terms of sales volume with 221,610 units sold. They also announced that December 2004 was its highest sales month ev... (more information)
by Pamela Danziger
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The physical, e and wireless world continues to grow! The e channel for shoppers continues to grow, with so many nay sayers and doubters. You'd think this issue would die, with more and more shoppers ... (more information)
by Lucy West
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Warehouse Management Strategies need to be looked at in order to prepare for new retail realities.
... (more information)
by By Ann Grackin
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They are the best of friends. They are the worst of enemies. That is the paradox of the retailer-supplier relationship: that on the one hand only by a true, close, strategic partnership can both side... (more information)
by Bill McBeath
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Our research among luxury consumers has shown that experiential luxuries provide them with the ultimate luxury satisfaction, more so than home luxuries or personal luxuries like clothes, cars or jewel... (more information)
by Pam Danziger
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Multichannel marketing, multichannel retail, pricing and promotions, are challenging both retailers and brand companies. Web retailing is entering a new phase. So is a store's format, which must emplo... (more information)
by Ann Grackin
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Demand Management has never been more important. From demand creation to marketing automation, demand forecasting, merchandising and assortment planning, collaboration with suppliers, and managing S&O... (more information)
by Ann Grackin
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Demand Forecasting, Replenishment, Collaborative Forecasting and Replenishment, Marketing Automation, Demand Creation. These are all buzz words we have to address in a business context. Here we conclu... (more information)
by By Ann Grackin
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The complexity of business today--working a myriad of partnerships with both the channel side and the transportation partners, as well as dealing with the challenges of fickle and surprising
markets-... (more information)
by Ann Grackin
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A new demographic is shopping - across channels and across the globe - and they're getting their information from a myriad of sources: from the old familiar flyer inserts in the Sunday papers to mobil... (more information)
by By Ann Grackin
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In both retail and consumer-product-goods sectors, the gap between winners and losers widens every day. What is it about the winners that makes them more and more successful, extending their lead ever... (more information)
by Bill McBeath
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No longer content with merely providing the dominant search engine scouring and indexing every square millimeter of the web, Google just launched a new addition to their Google Product Search for mobi... (more information)
by By Bill McBeath
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So much attention has been given to the 'trading up' phenomenon - where people with upper-middle incomes of $50,000 to $75,000 stretch to luxury - that the converse trend toward 'trading down' has bee... (more information)
by Pam Danziger
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Global markets and the widespread movement of manufacturing to low-labor-cost regions are creating an increasing array of tough decisions and challenges for retailers and suppliers. What is the right ... (more information)
by ChainLink/Chain Store Age
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Kohl's markdown optimization technology, Merchandise and Assortment, and Customer Segmentation strategies help them achieve growth and shareholder value.... (more information)
by By Ann Grackin
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For years, pundits have predicted that the market for Location-Based Services is about to take off. So far that has been mostly wishful thinking. But there are many signs that now the time really is r... (more information)
by By Bill McBeath
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Logility's acquisition of Optiant 'streamlines' the optimization market. With Ilog and its acquisition of Logictools, JDA's acquisition of i2, and others, the market is looking leaner. But this could ... (more information)
by By Ann Grackin
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Supply Chain techniques have measurable impact on upside revenue and shareholder value, not just on cost cutting.... (more information)
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Lessons from American Eagle's devastating e-commerce site failure.
... (more information)
by By Bill McBeath
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The central theme at Manhattan's recent annual conference, Momentum, was "Platform Thinking." It may sound boring, but actually there were some important developments announced.
... (more information)
by By Bill McBeath
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Supply Chain apps transform performance and image and brand of companies...... (more information)
by By Ann Grackin
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This is Part One of a four-part series of reports on the findings from ChainLink research into the next generation of best practices for managing supplier relationships. This research examined hundred... (more information)
by Bill McBeath
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This is Part Two of a four-part series of reports on the findings from ChainLink research into the next generation of best practices for managing supplier relationships. The research examined hundred... (more information)
by Bill McBeath
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We are in the SmallSmartFast era where sensing, seeing and responding will supplant planning as the focus on business processes and technology. Read about the Wal-Mart EPC meeting 11-4-2003.... (more information)
by Ann Grackin
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Can you apply profitability management to a retailer? That was the question posed to me by a senior manager during a talk I gave to a group of executives in the Midwest a few months ago...... (more information)
by Jonathan Byrnes
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This 10-minute overview presented by ChainLink CEO, Ann Grackin discusses the impact of changing business models on the supply chain.... (more information)
by Ann Grackin
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The benefits of more responsive supply chains are understood, but creating agile processes , especially for warehouses, to improve Customer experience can be a challenge. Several new technologies have... (more information)
by By Ann Grackin
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Recent articles on Walmart's item-level tagging announcement dedicated a lot of print to privacy concerns. Is that the central story?... (more information)
by By Bill McBeath
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From Prada to American Eagle: from the edge of fashion to the middle, the brand, the fashion and the efficiencies come from technology investments.... (more information)
by By Ann Grackin
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One of the suppliers making strides in complying with Wal-Mart's RFID mandates is HP. We can all learn some lessons from the experience of these kinds of supplier programs.... (more information)
by Bill McBeath
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The extended Consumer Supply Chain is driven by serving the demands of the ultimate customer. Since consumers have no obligation to present forecasts to their merchants, that means businesses need to ... (more information)
by Ann Grackin
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RFID can, if implemented correctly, have a significant impact on retail performance. This report takes a look at what is being done by some early adopters. This report covers the type of RFID ... (more information)
by Laura Faught
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This report -- RFID Hardware -- is for two audiences. There is a primer for those who do not have RFID knowledge. Although we use the word primer, we think most people will still learn a bit ... (more information)
by Ann Grackin
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RFID can help businesses create ways to see and sense - in real-time, all the time - product consumption, as well as evolve their offerings over time, to continue to meet the needs of an ever more sop... (more information)
by Ann Grackin
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The art of getting customers to opt in is the start of the "opting in chain", so to speak. And, at the heart of that art, is to ensure that the customer perceives and gets value as well as an improve... (more information)
by Laura Faught
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Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.... (more information)
by Ann Grackin
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In both retail and consumer goods sectors, the gap between winners and losers widens every day. What is it about the winners that make them more and more successful, extending their lead every quarter... (more information)
by Bill McBeath
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Like a summer reading list, this is a summer technology list. Spend some time contemplating and learning about the future...... (more information)
by By Ann Grackin
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Inventory Management - is it really an old story? Not to Macy's, Wal-Mart, Hilfiger, Martha Stewart and Delmonte! Do you want to capture the top shelf space? And have your channel love your brand and ... (more information)
by By Ann Grackin
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About ten years ago I had the privilege of working with some extraordinary guys from Wal-Mart, at the birth of Collaboration. Buzz words, software, and new careers were spawned after we all worked on ... (more information)
by Ann Grackin
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Supplier performance management in the mass merchandising market is undergoing a renaissance of sorts. Increasingly, retailers are deploying vendor scorecards as a means of better aligning their supp... (more information)
by Mark Jones
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We just got back from the National Retail Federation show in NYC-home of big retailing. The big hit of the show was the Metro Group's Store of the Future. ... (more information)
by Ann Grackin
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The high tech industry has experienced a striking shift from traditional replenishment processes to Vendor Managed Inventory (VMI) replenishment for various products during the last decade. This has b... (more information)
by Bill McBeath
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Walmart Supply Chain performance looked like artwork from The Little Prince, thus their Supplier Reliability program initiative...... (more information)
by By Ann Grackin
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Walmart plans to increasingly take over inbound freight from their suppliers. How will this impact suppliers' cost of doing business and freight management? Will other retailers follow suit?... (more information)
by By Bill McBeath
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Shoppers can scan the barcode of makeup in the store, take a picture of themselves, and see how the makeup they selected looks on them in a digital mockup rendition. Increased sales, reduced shrink, a... (more information)
by By Bill McBeath
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Information on METRO Group's Future Store Initiative... (more information)
by Metro Group
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A major breakthrough in Unity's latest research on shopping was the discovery of a formula that explains peoples� propensity to buy when shopping. It is called the quantum theory of shopping.... (more information)
by Pam Danziger
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